Page 100 - 2021 A Year in Review

Unit Purpose and Role

The Information Technology Unit of the Cranston Police Department is designed to be

staffed by two employees, the Information Technology Manager and a Technical

Resource Officer (TRO).

The TRO position addresses the day-to-day requests for technical and troubleshooting

assistance related to commonly used software products, printers, networked

computers, and mobile data terminals. This includes the general maintenance of these

devices, including software updates.

The Information Technology Manager is held by a lieutenant and is designed to

enhance the Cranston Police Department's operational capabilities and assist in the

flow, dissemination, and management of electronic media, both within and outside of

this agency. The Information Technology Manager coordinates with the Adjutant

Officer on their duties regarding information technology matters, website content, and

security. The Information Technology Manager falls under the direction and

supervision of the Adjutant Officer.

The Information Technology Unit is responsible for:

I. Website Management

a. Create, develop, and manage content for the organization's web

presence (requires working with content management software)

b. Coordinate web projects across departments

c. Maintain a consistent look and feel throughout all web properties.

d. Copyedit and proofread all web content.

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Cranston Police Department Year in Review 2021