| Question | What do I do if online incident reporting is not right for me? | |
| Answer | If your incident is an emergency, call 911. If non-emergency call 401-942-2211. |
| Question | What if this happened in another city can I file a report using this online police citizen reporting system? | |
| Answer | No, If a crime took place outside of the City of Cranston Police Department please call the police department for that city. |
| Question | What if this happened on a state highway? | |
| Answer | If this took place on a state highway please call the Rhode Island State Police Barracks nearest you. |
| Question | What is a known suspect? | |
| Answer | A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in. |
| Question | What if I do not have or do not wish to enter a Social Security Number? | |
| Answer | Although the CopLogic Online Reporting system sets the Social Security Number as a required field, you may choose to bypass this by entering all zeros (000-00-0000). In cases where the Social Security Number is not entered, an officer may contact you to confirm your identity and mitigate the potential for fraud. |